Postage & Returns

Postage & Returns

DESPATCHES

Packages are generally dispatched within 1 day of receipt of cleared payment and are usually posted for delivery without signature. Please contact us for information on additional postage options should you require express or signed for services.

STANDARD SHIPPING CHARGES

  • Ireland (North & South) – €2.00 on orders of €15 and below.  Orders exceeding €15 are delivered FOC. Customers from N. I. should select their country as “Northern Ireland”.
  • UK (excluding Northern Ireland) and Western Europe – €3.00
  • All other regions €7.50

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

DELIVERY TIMES

Delivery time within Ireland is usually 2 – 3 working days, to the UK and mainland Europe is usually 3 – 6 working days and to the rest of the world is usually 5 – 8 working days.

RETURNS

Purchases may be returned within 14 days of receipt if not as expected or faulty, please contact us before returning by calling or via email. Simply ensure they’re unused and in the original retail packaging when you return them. To ensure safe return, please package them securely in bubble wrap, or reuse the original packaging if possible. We ask customers from outside the European Union to ensure a customs document is completed and marked “goods returned”. If this is not done the goods could be refused at customs and returned to you.

 

PACKAGING

Boxes and envelopes are suitably sized and your items are well-protected with special care taken to protect fragile items.

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